Would you be happy to give any patient a complete tour of your office at any time?
Are there any locations within your office that you would not be proud to show due to a lack of organization or cleanliness?
How many team members do you have that would make great tour guides?
Would your tour guide be able to share the culture of your practice?
Do you have a written mission statement? Are your team members familiar with this document?
When your patient meets other team members along the way, would they be impressed by their attitude and commitment to the practice?
Could you (the Dr.) demonstrate or describe the things you do behind the scenes to ensure that your patients receive the best care possible?
Is there anything that you do in the practice you would not want a patient to see?
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