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Technology Implications: Dentrix Brings “Intelligent Technology” to Its Software

Lou Shuman, DMD
For almost 20 years, Dentrix has demonstrated consistent growth as a dental practice management system, integrating clinical charting systems with business administration tools. Dentrix has always placed high importance on its reporting abilities and, as a result of this focus, they have recently launched Practice Advisor. For the first time, Dentrix users are able to see a financial snapshot of their practice along with recommendations for improvement. 
Practice advisor helps practices analyze key performance indicators on a single report and compares the practice’s actual numbers to benchmarks developed by leading practice management consultants. This technology is the first of its kind to allow to dentists to run critical reports that compare their office to norms. The variance column shows the difference between the practice’s numbers and these benchmarks. If a practice is underperforming compared to the benchmarks, a list of recommendations is printed at the end of the report. Practice Advisor is an “intelligent” technology that provides easy-to-implement action steps and consolidates this information into one report, making it easier for the practice to improve its business performance and thus increase productivity and profitability.

KEY FEATURES OF DENTRIX PRACTICE ADVISOR 

  • Ability to customize the benchmarks. The benchmarks are matched to those of a general practice with a solo practitioner, but these numbers can be changed to match the profile of your practice.
  • An easy way to determine the active patient base. Practice Advisor allows dentists to identify how many patients have been seen within the last 18 months.
  • Tracks the number and cost of unfilled hours. Not only can you see, at a glance, how many unfilled hours 
    you have but you will also be able to talk with your team about the true costs of these unfilled hours. The Dentrix Practice Advisor then offers solutions to decrease missed appointments.
  • Treatment acceptance percentages. Now you can track your case acceptance rate, comparing your diagnosed treatment to the treatment that was actually accepted by the patient. 
  • Accounts receivable (AR) statistics. If the report shows your AR is high compared to the benchmark and your own goals, Practice Advisor will bring up your aging reports showing exactly who owes you money. Practice Advisor will then offer recommendations to bring your AR to a healthy level.
  • Colorful, easy-to-read charts and graphs. You can compare your current performance to the previous month and year-to-date performance numbers. 
  • Continuing care statistics. These tell you, at a glance, the number of hygiene patients seen within the last 12 months, the number of patients due to be seen, and the number due to be seen with an appointment already scheduled, among other barometers of a healthy continuing care department. 
  • Can be e-mailed. If you are working with a practice management consultant, accountant, or even want to e-mail the information to your home computer, you can easily do so. 

In our opinion at the Pride Institute, we feel Dentrix Practice Advisor has raised the bar as an essential practice management tool to assist in engaging in critical thinking, problem solving, and most importantly, implementation.