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Hello,
New patients cannot be an indication of the state of the practice. In a new practice there are a lot of new patients.and still not do well. In an old practice there are no new patients. In fcat older the practice the less could be the number of new patients and still do well.
The number of recall patients is a FAIRLY RELIABLE indicator of the state of the practice. If patients report regularly for recall then it means that they appreciate the dentist, his staff and his clinical skills.
Overheads keep on increasing. A dentist should endeavour that they do not spin out of control.
What Indian dental practices now require is a a practice management coach.
Regards,
Dr. Veerendra Darakh