An interview with Dr. Alan Winter

Hello.  We try to tailor our reminders to our patients.  We text and email most patients and find that patients who request or like this, are the most compliant. We do send postcards for those who wish to receive the reminder by mail, and then we call most patients 2 days before the appointment.  We do not charge if a patient misses an appointment after all of this effort, but simply move forward.  Patients who chronically miss appointments are asked to leave the practice.