Re: Remarkable Motivation Secret-Hint, It’s Not Related to Mon

[Anonymous]

since we are talking of motivation, i would like to add a few recommendations for keeping your staff motivated.

1. Offer employment security :
The vast majority of society today longs for security and stability. Time and time again, job stability ranks far higher than pay on job satisfaction scales. People naturally resist change because it is simply too difficult or disruptive. Employment security, based on successful job performance, is a key factor in a successful dental practice.

2. Hire selectively :
Surround yourself with people who share your fundamental values for a quality of life. Doctors and managers can no longer hire by guessing, hoping, relying on gut reaction or believing a resume. The costs are too high and the results too threatening for the long term success and profitability of a practice. Doctors must hire and train with a special emphasis on top-notch verbal and listening skills, interpersonal effectiveness, willingness to cooperate, individual initiative, and willingness to contribute. High performance employees will display good initiative, judgment, adaptability and ability to learn as well as a willingness to share what they know for the benefit of the patient.

3. Rethink your compensation structure :
Practices must begin to offer compensation based on organizational performance as well as individual performance. This requires measurement. To know if the practice and individuals within it have improved, employees must have a reference point, clear expectations, be given feedback and direction, and receive training and support to meet practice goals and satisfy personal needs.

4. Provide training beyond clinical skills :
A recent Stanford University study showed that 88 percent of successful performance is a direct result of attitude and an individual’s motivation. Only 12 percent of successful performance could be credited to skills or technical knowledge. Developing employee’s “soft skills” has a far greater likelihood of success and a higher return on investment. As an added bonus, a motivated person is more likely to take the initiative to learn and acquire new technical skills needed to grow and advance.

5. Learn to use the ideas, skills and efforts of all people :
An environment that encourages the sharing of information and flexibility will find new ways to solve problems more quickly and effectively than the practice down the street.

6. Promote your employees as your competitive edge :
Douglas Ivester, CEO of The Coca Cola Company, one of the most successful companies in the world, believes, “People are your most defining asset.”