Re: Rude behavior of a patient who is waiting,

[Anonymous]

we should be polite to the highest limit possible, under no circumstances should one be rude.when patients lose their cool and develop tendency to shout, we must be stern and ask them to be polite
In severe circumstances the doctor must intervene
One must remember that people and social norms expect doctors to be polite and sophisticated so one must sttempt to live up to that