Vision and mission. How to create your Identity in your community Good leadership is important for the success of any organization. Leaders have a key role as ‘change agents’ and role models (Fig. 1). Change agents can be described as requiring seven skills to manage change effectively. These are: 1. The ability to work independently, without the power, sanction and support of the management hierarchy. 2. The skills of an effective collaborator, able to compete in ways that enhance rather than destroy co-operation. Leadership in health care 3. The ability to develop high trust relationships, based on high ethical standards. 4. Self-confidence, tempered with humility. 5. Respect for the process of change, as well as the content. 6. The ability to work across business functions and units, to be ‘multi-faceted and ambidextrous’. In a healthcare organization, good leadership is important and has critical role to the organization’s success ( Fig.1, Tab.1). What is “good leadership” in healthcare organizations? In addition, what is the “success” that healthcare organizations seek? The quality and safety of care … FULL ARTICLE HERE;